Monday, September 22, 2008
Grrrrrr !!!
Fingers crossed we should get the lease signed by weeks end.
Friday, September 19, 2008
Hmmm, well …………………
My 2nd last post made mention of a “nightmare” check in experience I had at a particular hotel. I like to review hotels I stay at on Trip advisor so did the usual with this one & btw it didn’t get a 5 star rating, I never bother to review one of Hubby’s hotels as I see that as a conflict of interest & I would be biased anyway.
Well some astute individual put 2 & 2 together & figured the less than stellar review was composed by me & I seem to have ruffled a few feathers in the camp with my factual, based on experience, non opinionated review.
Hubby received a call yesterday from the area regional manager condemning him for the review (even though it was written by myself) & was advised it displayed a lack of loyalty (never knew I was supposed to be loyal to husbands company ?!?) was detrimental to business & will be revenue impacting ! Seems it’s ok to review hotels belonging to the chain as long as it’s positive & benefits the company. I guess fascism is alive & well.
Geez instead of getting defensive & trying to intimidate a mere housewife (me!) perhaps the Hotel management should take the constructive criticism on board and deal with the maintenance & customer service issues I raised in order to better the product otherwise where is the integrity ?
I won’t post the offending review here as who knows what will happen if this blog is discovered.
I suppose If you log on 1 day & discover this site no longer exists it won’t be hard to guess why.
Other than that (for the moment at least) I’m loving Mumbai.
Thursday, September 11, 2008
Delhi Belli Strikes Again
Sunday, August 31, 2008
Travelling Around
G.M is back at work on Monday, Initially at head office for 2 weeks then its off to Mumbai for a pre opening position at a new build hotel which is scheduled to open mid 2009.
Only good thing about the move is we finally get to live in a house again rather than a Hotel/Resort. I've been living in Hotels for almost 3 years now, I'm looking forward to being inconspicuous again & maybe even buying a little doggy or kitten.
Here are some pics from the killing fields, Cambodia. Not a particularly pleasant place to visit hence the grumpy look on my face.
Friday, August 15, 2008
On The Move ... Again
Our visa applications for India are currently being processed & should be ready & in hand by this time next week.
As soon as we get our passports back I want to head off to Phnom Pehn, I've been to Siem Reap twice but never Phnom Pehn. I can only manage 3 days or so before we head off to New Delhi but regardless it'll be better than sitting around here.
And 6 in laws have turned up today to impose (oh joy!!)
Sunday, August 3, 2008
Duty Manager Report,
his team members to be well behave and stop making noise as it will cause other guest complaint.
0300 hours - 2 guest from the same group swimming at pool and *** had chased them out.
at least some one is having fun here.
Friday, August 1, 2008
Long Time No Post,
That's how things are at the moment.
GM has been pissed off with the delays with his transfer & the way the news was broken to us.
It's peak season and being an Islamic country the majority of the tourists are from the UAE. No one seems to like them much, the beach boys have gotten into fights with them, as have the fishermen. Every day the Arabs report a "stolen" mobile phones (always from a public area). When the guest is invited to view CCTV footage they quickly back down and suddenly the phone re appears. They pull all sorts of stunts to try & get discounts but writing about them will just piss me off.
We had a security guard take our car out the other day, He was on suspension for a week pending the outcome of the investigation, Then terminated.
He is trying to take the Hotel to court for unfair dismissal, Little does he realise we have CCTV footage catching him in the act & GM likes to make an example out of these clowns so is prepared to hire a lawyer & fight the case rather than pay the hush money to make it go away as is usually what these idiots ask for (its generally about half what the legal fee's will add up to hence from a business perspective its usually cheaper to pay up, extortion at its finest.)
Anyway on the bright side: Last day is 15th August, then a week off, will probably go to Batam, Bali or Singapore for some R&R. Then off to Delhi then Mumbai on the 1st September.