Thursday, April 24, 2008

Beware of the men in Blue

I just heard this little bit of gossip that happened at one of our sister hotels.

The hotel has undergone a refurb and had LCD T.Vs installed in all rooms as well as around the public areas like the lobby & bar as that has become the brand standard.

Anyway last week a couple of guys in blue overalls came into the hotel, I guess all the staff just assumed these guys were either in house engineering or contractors because nobody batted an eyelid as these guys went about their business of removing the LCD’s from the walls.

Only after they had finished the task & left, did the staff realize the blue overall guys were actually thieves, lol.

How embarrassing would that police report be to make, hehehe.
It’s all on CCTV but I bet that tape never see’s the light of day.

From tomorrow onwards I’ve requested no engineering enter the GM’s apartment with out prior authorization from me, just to be on the safe side.

Wednesday, April 16, 2008

Duty managers report 16th April 2008:

Another Naked Sleepwalker last night (female).
A Pilot one of the aircrew that are currently checked in found her wandering around the hall, Retrieved a blanket from his room covered her and her naughty bits up then called through to front desk.

The aftermath is one very embarrassed lady, She has checked out already.

Thankfully The Pilot that found her handled the situation is a professional manner.

Now that reminds me of the “Dirty Hotel Room”, I mentioned in my earlier post.

At the time Hubby was looking after a city hotel in Australia, Airline crew (from a very well known airline) had checked in for the night.

After the aircrew had checked out the following day, An issue arose with a housekeeper refusing to clean one of the vacated rooms. A flurry of activity and discussions went down between cleaners, head housekeepers, supervisors, onto “Joe” the house keeping manager and eventually to Hubby.

“Um we have a problem with one of the Pilots rooms” Joe advised Hubby.

A brief and very vague description of the issue, left hubby intrigued & also a little annoyed that the supervisor & housekeeping manager were unable to resolve an issue of a housekeeper refusing to clean a “dirty room” after all it was occupied by a Pilot & he had stayed there for less than 24 hours.
How bad could it be?
So off hubby went with Joe in tow to check it out for himself.

At the room, Joe swipes the access card into the card reader, hears the click of the lock, swings the door wide open and……


The first thing that hits Hubby is the stench,

Then the sight of what can politely be described as a pilots abstract expressionist art using feces as a medium and 4 walls as a canvas Or to put it bluntly there was SHIT EVERYWHERE, It was smeared all over the walls as well as the sheets, floor, lamps, sides tables, t.v, just about everything he could hit !!

Immediately Hubby made his retreat back to the confines of his office and booked “ABC Cleaning Co” a specialist cleaning company that was able (willing) to disinfect, sanitize and deodorize the room to remove all traces of the Pilots art works.

“ABC Cleaning Co” turn up to begin the job & guess what? Not even the ABC cleaners with their hazmat suites on would touch the room, It was THAT BAD !!! Perhaps the Pilot had a curry feed and a few beers the night before?

ABC cleaners were sent back to the cleaners (hehehe). Leaving Hubby to come up with “Plan B”. So as we all know Money Talks and Hubby dangled that carrot in front of his housekeeping staff until finally a few accepted the offer of the extra cash to venture into the “Poop Shoot Den” and clean it up.

An official complaint was sent to the airline along with an invoice for cleaning the room.
As for the Pilot? Who Knows, Perhaps he is still flying the friendly skies.

Saturday, April 12, 2008

Chili Crab


Housekeeping reported a crab infestation in room 3502, eeww Gross !

Makes me glad I insist on using my own linen (we live in house).


3502 is currently “Out Of Order” and being disinfected, Hubby is moaning that he should charge the guest for the added cleaning costs and for losing a room night and bitching about “filthy hookers” lol.


I see them scurry out of the hotel in the early hours some times, wearing their camel toe jeans, white patent leather hooker heels and too tight backless halter neck tops. All Class, eh?


Some of the working girls around here really have no other options but to sell themselves, as they have kids to feed, little education and jobs are scare as it is, I don’t mind chatting to those girls when they rock up on the arm of a western hotel guest for the GM’s cocktail party but most are the of the skanky variety.


Dirty Hotel rooms…. Reminds me of an event that took place at another property we were at in Australia of all places, I’ll post about that one later.

Monday, April 7, 2008

Any One read Hotel Babylon ?

I have, long after the hype about it had died down, I finally picked up the book, read it cover to cover, nodded knowingly and smiled to myself.

I'm a regular down to earth Aussie girl, living in S.E Asia, I'm also a hoteliers wife, The eyes & ears of the Hotel, so to speak. I hear all the gossip from the Staff, Guests & Hubby.

Now, if you have read the book and think to yourself "Nah, That cant be real" I can assure you, It is !! I have seen it all and more.

I will be randomly blogging here jotting down the events and happenings at the hotel, As I am still in S.E Asia and Hubby is still actively working as a GM, to remain anonymous, I wont disclose the name of the Hotel or Location and will use pseudonyms to protect the innocent & stupid.

Rest assured, Times, dates & places may have changed by the events are all 100% True.